SHIPHORO · MATERIALS & CRAFTSMANSHIP
Quality & Responsible Material Choices
Thoughtful Materials. Comfortable Spaces. Everyday Living.
A closer look at the materials, construction details, product characteristics, and practical considerations that shape the furniture and home products we offer.
OUR APPROACH TO QUALITY
Good Furniture Begins with Informed Material Choices.
At SHIPHORO, we believe that the materials used in furniture play an important role in how a space looks, feels, and functions over time. A dining table should feel appropriate for everyday meals, a sofa should provide a comfortable place to unwind, and outdoor furniture should suit the conditions in which it is used.
Material selection is about more than appearance. Texture, structural properties, maintenance requirements, construction methods, and intended use all contribute to the overall experience of a product.
Our approach is centered on helping customers understand these differences and make choices that suit their homes, preferences, and daily routines. We value practical design, clear product information, and thoughtful consideration of the materials used in the products we offer.
WHAT WE CONSIDER
Four Important Elements Behind Every Material Decision.
Practical Performance
Materials should be appropriate for the product's intended purpose, taking into account everyday use, structural requirements, and expected conditions.
Comfort and Appearance
Color, surface texture, softness, finish, and overall appearance influence how furniture fits into a living environment.
Care and Maintenance
Different materials require different cleaning methods and levels of attention. We encourage customers to understand these requirements before making a purchase.
Responsible Consideration
We recognize the importance of considering material origins, resource use, product longevity, and waste reduction when evaluating furniture and home products.
NATURAL CHARACTER & CONSTRUCTION
Wood and Wood-Based Materials.
Wood brings warmth, texture, and a natural visual character to furniture. Depending on the product, wood and wood-based materials may be used in tabletops, frames, cabinets, shelving, storage units, and decorative details.
The characteristics of wood can vary according to species, grain structure, processing, surface treatment, and manufacturing methods.
Natural Wood Characteristics
Natural grain patterns, knots, tonal variations, and subtle differences in texture are part of wood's inherent character. These variations may cause individual pieces to look slightly different from product photographs without indicating a defect.
Engineered Wood
Materials such as plywood, MDF, and particleboard are manufactured for particular structural and design applications. Their performance depends on material composition, thickness, construction, and how they are used within the product.
Finishes and Surface Treatments
Paint, veneer, laminates, stains, and protective coatings can influence the appearance and maintenance needs of a wooden surface. Avoid excessive moisture, abrasive cleaners, and prolonged direct sunlight unless the product's care instructions indicate otherwise.
We encourage customers to review the individual product description to identify the materials and finishes specified for a particular furniture piece rather than assuming that every wood-look product is made from solid natural wood.
STRENGTH & FUNCTIONALITY
Metal Components and Structural Details.
Metal is commonly used in furniture frames, table legs, support structures, fittings, handles, and other functional components. It can provide structural support while contributing to a clean, contemporary, or industrial appearance.
Steel
Steel components are used in various furniture applications where structural strength and stability are important. Their suitability depends on the design, dimensions, material thickness, and construction.
Aluminum
Aluminum is valued for its relatively lightweight nature and versatility. It may be used in furniture frames and outdoor applications, depending on the product design and finish.
Protective Finishes
Powder coatings, painted finishes, and other surface treatments may help improve appearance and provide a degree of surface protection. Their performance depends on the coating and the conditions in which the furniture is used.
Care and Inspection
Keep metal surfaces clean and dry where appropriate. Periodically inspect visible connections, fasteners, and support components, especially on furniture that is frequently moved or used outdoors.
COMFORT IN EVERYDAY USE
Upholstery, Fabrics, and Cushion Materials.
Upholstered furniture combines visible surface materials with internal cushioning and support components. Each layer contributes to the product's appearance, seating comfort, and overall feel.
The materials used may differ between sofas, chairs, benches, upholstered beds, and other home furnishings.
Fabric Upholstery
Fabric can offer a wide range of textures, colors, and finishes. Different weaves and fiber compositions have different characteristics, including softness, breathability, resistance to wear, and cleaning requirements.
Synthetic Upholstery
Synthetic fabrics and leather-like materials may be selected for particular visual or practical characteristics. Their durability and maintenance needs depend on the specific material and surface treatment.
Foam and Cushion Fillings
Cushioning materials influence firmness, support, and seating comfort. Different filling compositions may feel different when first used and may gradually settle through normal use.
Upholstery Care
Use cleaning methods appropriate for the specified fabric or upholstery material. Test cleaning products on an inconspicuous area when appropriate, and avoid harsh chemicals that may damage color, texture, or protective finishes.
DESIGNED FOR DIFFERENT ENVIRONMENTS
Materials for Indoor and Outdoor Furniture.
Furniture should be selected according to where it will be used. Materials suitable for a living room may not be appropriate for a balcony, patio, or garden exposed to changing weather conditions.
Indoor Furniture
Indoor products can incorporate a wider variety of wood finishes, upholstery, decorative surfaces, and other materials designed for everyday residential environments. Avoid exposing indoor furniture to excessive humidity, direct water contact, or unsuitable outdoor conditions.
Outdoor Furniture
Outdoor furniture may use materials selected for particular exterior conditions, including treated wood, metal, synthetic fabrics, and other suitable components. Actual weather resistance depends on the product's specifications and finish.
Seasonal Protection
Where appropriate, use protective covers, store removable cushions in a dry location, and follow the product's maintenance instructions during periods of prolonged rain, strong sunlight, or seasonal weather changes.
RESPONSIBLE MATERIAL THINKING
What Responsible Material Selection Means to Us.
Responsible material choices involve considering more than the immediate appearance or purchase price of a product. They also involve thinking about how materials are sourced, processed, assembled, maintained, and eventually handled at the end of their useful life.
We recognize that furniture manufacturing can involve the use of natural resources, energy, packaging, and transportation. Thoughtful decisions across these areas can contribute to more considered product development and consumption.
Material Awareness
Understanding the composition and characteristics of materials helps customers make more informed decisions and select products appropriate for their needs.
Longer Product Use
Proper assembly, suitable placement, regular maintenance, and appropriate cleaning can help furniture remain functional and attractive for longer.
Considered Packaging
Packaging is an important part of protecting furniture during handling and delivery. We recognize the value of considering packaging materials, product protection, and avoidable waste together.
Practical Product Selection
Choosing furniture that fits the available space, intended use, and household requirements can help reduce unnecessary replacements and improve long-term satisfaction.
A MORE INFORMED PURCHASE
How to Evaluate Furniture Before Buying.
Before selecting a furniture item, consider how its materials and construction will fit into your daily life.
- Identify the material: Read the product description to understand whether the item uses solid wood, engineered wood, metal, fabric, synthetic upholstery, or a combination of materials.
- Consider the intended use: Think about whether the furniture is intended for dining, storage, seating, sleeping, relaxation, or outdoor use.
- Review the dimensions: Check the overall measurements and ensure that the item fits the intended location and available access routes.
- Understand maintenance needs: Consider whether the surface, fabric, or finish requires specific cleaning methods or routine care.
- Check construction details: Review available information about frames, support structures, fittings, and assembly requirements.
- Think about your environment: Consider humidity, sunlight, temperature changes, pets, children, and the frequency of everyday use.
NATURAL VARIATIONS
Understanding Differences in Color, Texture, and Finish.
Furniture product photographs are intended to help customers understand the general appearance of an item. However, the appearance of physical materials can vary slightly from one piece to another.
Natural wood grain, fabric texture, surface reflections, and finish variations may look different depending on lighting conditions, viewing angles, display settings, and material characteristics.
Screen brightness, color calibration, and device settings can also affect how colors appear when viewed online.
Minor variations consistent with the described material and product specifications do not necessarily indicate a defect. However, if an item differs materially from its advertised description or arrives with damage, please contact us so the issue can be reviewed.
CARE EXTENDS PRODUCT LIFE
Simple Habits for Better Furniture Care.
Regular care helps preserve the appearance and functionality of furniture. Although specific instructions depend on the product, the following general practices can help reduce avoidable wear.
Clean According to Material Type
Use a suitable cleaning method for the particular wood finish, metal surface, upholstery, or other material.
Avoid Excessive Moisture
Wipe up spills promptly and avoid leaving standing water on surfaces that may be sensitive to moisture.
Protect Against Scratches
Use appropriate protective pads and avoid dragging heavy objects across furniture surfaces.
Follow Assembly and Maintenance Instructions
Assemble furniture according to the supplied instructions and periodically check relevant connections and fittings where appropriate.
PRODUCT INFORMATION & CUSTOMER EXPECTATIONS
Clear Descriptions Matter.
We encourage customers to review the product listing carefully before completing a purchase. Individual product descriptions are the appropriate reference for the materials, dimensions, finishes, colors, and construction details specified for each item.
A material description should not be interpreted as a guarantee of characteristics that have not been expressly stated. For example, the presence of a metal component does not automatically mean that an entire product is made of metal, and a wood-effect finish does not necessarily indicate solid wood construction.
Similarly, terms such as durable, practical, or easy to maintain should be understood in the context of the product's intended use and stated specifications.
We aim to communicate product information clearly so customers can evaluate the furniture they are considering with realistic expectations.
OUR STANDARDS OF RESPONSIBILITY
A Responsible Approach Without Unsupported Claims.
Responsible material selection requires accurate information. We believe environmental and material-related statements should be based on identifiable product characteristics or reliable supporting information rather than broad claims.
Not every material or product can be described as recyclable, recycled, sustainably sourced, biodegradable, or environmentally certified. These characteristics depend on the specific material, manufacturing process, available documentation, and applicable standards.
Unless expressly stated in an individual product description and supported by relevant information, SHIPHORO does not imply that all products share a particular environmental certification, recycled content percentage, sourcing standard, or sustainability designation.
MATERIALS & QUALITY QUESTIONS
Frequently Asked Questions.
Does every wooden furniture product use solid wood?
No. Furniture may use solid wood, engineered wood, veneers, laminates, or combinations of these materials. Please check the individual product description for the specified construction and material details.
Why does the color look slightly different from the product photo?
Lighting, screen settings, viewing angles, and natural material variations can affect how colors appear. Minor differences may occur between product images and physical items.
Are natural wood grain variations normal?
Yes. Natural wood may display differences in grain patterns, knots, and tone. These features are part of its natural appearance and may vary between individual pieces.
How should I care for upholstered furniture?
Care requirements depend on the upholstery material. Follow the product-specific instructions and avoid using cleaning products that may damage the fabric, color, or surface finish.
Can indoor furniture be used outdoors?
Not necessarily. Indoor furniture may not be designed to withstand moisture, sunlight, or changing outdoor temperatures. Check the intended use and product specifications before placing furniture outdoors.
Does responsible material selection mean every product is eco-friendly?
No. Material responsibility involves considering different product characteristics and environmental factors. Specific environmental claims should be based on the information available for the individual product.
What should I do if the material or finish differs significantly from the description?
Contact our customer service team with your order details, a description of the difference, and relevant photographs. We will review the issue in relation to the product information and applicable customer support procedures.
THOUGHTFUL CHOICES FOR EVERYDAY LIVING
Quality Is in the Details.
From the feel of a surface to the structure beneath it, understanding materials helps make every furniture choice more meaningful. We believe informed decisions are an important part of creating comfortable and lasting living spaces.
SHIPHORO · Thoughtful Living, Comfortable Spaces.
Questions About Our Materials or Products?
If you need clarification about a product's material composition, surface finish, construction details, or maintenance requirements, please contact the SHIPHORO customer service team.
BRAND
SHIPHORO
BUSINESS ADDRESS
251-1 Kamishioda, Narumicho, Lions Place Narumi Tower 1508, Midori-ku, Nagoya, Aichi 4580835, Japan
PHONE
+81 (709) 295 32 23
CUSTOMER SERVICE HOURS
Monday–Friday, 9:00 AM–5:00 PM (Eastern Time)
SHIPHORO
Thoughtful Living, Comfortable Spaces.
Made for the Spaces We Call Home.